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It says in the manual that when I load the plastic into the pen the pen will ‘grip’ the plastic, however, it seems like I really have to force it. Is this normal?

You should use the fast setting when loading a new strand, of plastic, and always give it some time. If need be, give the plastic a light but firm push to help the 3Doodler ‘grip’ it.

Posted in: Maintenance & Troubleshooting