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FAQs

Maintenance & Troubleshooting (11)

What kind of maintenance is required? And how can I clean my 3Doodler?

The 3Doodler does not require much in the way of maintenance. Please see our other FAQs in the event of slow/no extrusion or jams/blockages. Do not attempt to clean a hot 3Doodler – it won’t end well!

My dog chewed on the power cord, how do I get it replaced?

You should be able to get one at your local electronics store. Take the one you have with you and ask for a 12V, 2A replacement with the same DC connector.

Can I leave the plastic in the pen when I shut the pen down?

Please don’t! We’ve found that leaving warm plastic in the pen accelerates the degradation of the plastic and can cause issues with then pen over time.

The fast/slow speed button got jammed. What do I do?

Press down gently and push the button away from the jam point. This should solve any jams between the silicone buttons and the shell of the pen.

It says in the manual that when I load the plastic into the pen the pen will ‘grip’ the plastic, however, it seems like I really have to force it. Is this normal?

You should use the fast setting when loading a new strand, of plastic, and always give it some time. If need be, give the plastic a light but firm push to help the 3Doodler ‘grip’ it.

The plastic is moving slowly, what do I do?

Sometimes, when you get to the end of one strand, extrusion slows noticeably. Put a new strand into the back of the 3Doodler. If it still extrudes very slowly (or not at all), try giving the new one a little nudge down, helping gravity do its thing.

The 3Doodler sometimes makes a slight crackling sound while extruding. Is this normal?

Yes. This is moisture escaping that has been trapped inside the plastic since the plastic filament was first created. This is not something to be overly concerned by!

My 3Doodler won’t turn off!

Sometimes, one of the buttons can get jammed info the sheel of the pen.

Simply press the affected button gently and flick the button away from the jam point.

My 3Doodler seems to be blocked/jammed. How do I unjam it?

1. Turn the pen on and wait for the light to change from Red to either: Blue for ABS or Green for PLA

2. Feed a new strand of plastic into the 3Doodler

3. Attempt to feed the plastic through on the “Fast” setting, and give the plastic a gentle push if it encounters a blockage.

4. If this does not work your pen may be blocked. Try unscrewing the nozzle counter-clockwise with a wrench while the pen is hot (when the light is either blue or green) to check for a blockage in the tube or in the tip.

5. Blockages in the tube can be pulled out or pushed back and reversed through the pen using the two button reverse function.

6. If all that still doesn’t help, get in touch with our customer service and we’ll investigate further.

Can’t I just use my pen without the white tube?

Please do not use the pen without the white tube! It will break the pen. If the white tube will not go back into the pen despite your attempts, please get in touch with us and we will be happy to help. If we cannot walk you through the repair process we can discuss bringing your pen in for repairs.

I was trying to unclog my pen and the white tube came out! What should I do?

The white tube inside of the pen can sometimes pop out of the pen when the tip has been removed. If the white tube pops out it can usually be guided back in using your hands. Firmly screw and push the tube back into the pen.

You can watch a helpful video here:

General (4)

I’m an artist, I’d like to collaborate

We’re always open to ideas, so drop us a line at 3doodleruae@preciseme.com and let us know what you have planned.

How can I learn to doodle?

Please have a look either on our website www.3doodleruae.com or at social media websites, such as YouTube, facebook, twitter, instagram, pinterest. You’ll find many tutorial videos of 3Doodler users.

How can I stay up to date with your news?

To stay in touch and for general news, sign up to our newsletter on our main page; if you’re specifically interested in our community news, please sign up at our website www.3doodleruae.com. , @3Doodleruae in Twitter, 3doodler-uae in Facebook.

What do I need 3Doodler for?

The limit of what you can do with this is limited to human kinds’ imagination. 3Doodler is simply a tool for 3D sketching, conceptualizing the ideas and designs, tracing shapes from templates to make larger architectural structures, day to day problem solving, for development of spatial skills for educational purposes or simply a fun tool for arts and crafts enthusiasts bringing 3D printing into the home.

The Pen (8)

How can one charge the 3Doodler?

The 3Doodler is wall powered and a country-appropriate power supply comes with the 3Doodler. The cable is long enough to manoeuvre around.

Can the 3Doodler print toffee, chocolate, sugar, etc?

Oh boy, if only it did! We love the creativity, although the work involved to do this is not insubstantial, and significant changes would be needed to the workings of the 3Doodler. Will it happen down the line? We’re keeping it in mind, so watch this space and we’ll be sure to let you know if/when it happens.

Does the 3Doodler make much noise?

Yes, the fan on the 3Doodler makes some noise.

Is there a warranty?

Yes, the 3Doodler is covered by a Limited Warranty. Precise Trading LLC will take 3Doodlers to maintain and repair, for free in case the user kept the advices how to use the pen. The customer should contact the retail store which will then contact Precise Trading LLC for further support.

Are different size tips/nozzles available?

Yes! Check out our Nozzle Set, which contains six new nozzles: a ribbon tip, square tip, and triangle tip; as well as a 0.6mm tip for fine Doodling, and 1mm and 1.5mm for thicker Doodles.

I was wondering, is this pen also for lefties?

Yes! It’s an ambidextrous pen! And one of the inventors is a leftie. You can see Max 3Doodling with his left hand in our videos.

Does the 3Doodler have variable speeds?

Yes! The 3Doodler has two speeds, fast and slow. These determine the flow of the plastic and allow you to doodle large items and fill a large area at pace, or doodle intricate and delicate details (as well as drawing in the air). You can switch between the two speeds by choosing to press either the upper or lower doodle buttons on the body of the pen.           View our tutorial video here.

Does 3Doodler plastic emit harmful fumes?

3Doodler plastic has been tested for heavy metals and has undergone full toxological risk assessment, passing each and every test and assessment. Some users do not notice any smell when Doodling; others do not like the more “plasticy” smell of ABS; and many of our users prefer the smell of PLA, which, being corn based, can smell a little like popcorn. No matter what materials you are using, and whether you are using a 3Doodler or a traditional 3D printer, we always recommend Doodling (or printing) in a well ventilated area.

Use (12)

Can I paint over doodles with acrylic or some other media?

Yes you can. And you can do so almost immediately as the “ink” cools very soon after leaving the pen. As long as it can adhere to plastic, it can help beautify your doodles.Spray paint can also be used; we recommend testing it on a small doodle first!

How can the 3Doodler be used for repairs?

The 3Doodler can be used as a plastic welding tool as well as for more artistic purposes. If you have something made of ABS plastic (the most common form of plastic) you can repair it with the 3Doodler. For example two broken parts can be welded back together by “drawing” a plastic weld where the parts are broken. In addition to household repairs, we expect this to be especially handy for makers who are using traditional 3D printers.

So far, we’ve seen it used to repair vacuum cleaners, eyeglass frames and 3D prints. Let us know what you’ve been able to fix!

Can I insert two strands of 1.75mm plastic side by side into the 3Doodler?

Nope. The 3Doodler only works with 3mm plastic.

Plastics cannot (and should not) be combined. As we have mentioned elsewhere, 3Doodler should only be used with 3Doodler ABS or PLA plastic. Use of other materials not approved by us may result in damage to your pen or injury to you, and will void your warranty.

Nope. The 3Doodler only works with 3mm plastic. Plastics cannot (and should not) be combined. As we have mentioned elsewhere, 3Doodler should only be used with ABS or PLA plastic filament approved by us. Use of other materials not approved by us may result in damage to your pen or injury to you, and will unfortunately void your warranty.

Can I 3Doodle on skin?

No. Absolutely not! You’ll burn yourself!

How long can the 3Doodler be used continuously?

Your 3Doodler is a sturdy and awesome tool, but like any mechanical device it needs a break now and then. We suggest giving it some downtime after two hours of continuous use (just 30mins or so).

How long does the 3Doodler take to warm up?

The 3Doodler takes 1 to 1.5 minutes to warm up. When you first turn the 3Doodler on, the indicator light will be red. Once the pen is ready to use the indicator light will turn blue for ABS or green for PLA.

Is 3Doodler safe for children?

The 3Doodler is NOT a toy for children (it’s for ages 14+). It has a metal tip that can get as hot as 240C.

I used a strand of plastic then decided to change colors. Can I reuse the original strand of unused plastic?

Yes of course, but before inserting the used strand into the 3Doodler, please cut the tip of the strand so that it has a clean edge. This will help prevent jamming and other issues.

How do I get plastic to stick to paper?

If you are having trouble you may need to press the pen more firmly into the paper.
Think of the 3Doodler like a pen; in order for the ink to hit the paper, the tip of the pen must touch the paper. We recommend pressing down into the paper until you can see a little blob, making sure the plastic is anchored to the paper. Then you can freely lift off the page or move around.

Why don’t my Doodles look like those in the video?

Practice makes perfect, even when 3Doodling! It takes time to master the 3Doodler. But don’t let this stop you. Think outside the box and let your imagination take off. You’ll be surprised by how quickly your doodling skills evolve.

How do you know when you need to load more plastic into the pen?

The pen will generally stop extruding plastic or you will notice a marked slowdown in the extrusion speed. Just add a new strand, give it a gentle nudge if needed, and your 3Doodler should start extruding again. You’ll still get a few inches of the old strand before the new one feeds in.

How do I load the 3Doodler? Is there a stop button? And how do I change colors?

Plastic is loaded into the back of the 3Doodler. You can stop the flow of plastic by letting go of the button (the same one you pressed to start the flow). If you press both buttons at the same time the plastic will reverse up the 3Doodler, allowing you to remove it. Add a new color and repeat!

Check out THIS video for a step by step guide.

Accessories (3)

What is the DoodleStand?

The DoodleStand is the perfect place to store your 3Doodler between creative sessions.
More than just a stand, the two front legs of the DoodleStand double as speed control buttons.
Simply press down and move the whole DoodleStand to create accurate and clean lines.
3Doodling has never looked so good.

What is the Nozzle Set?

The Nozzle Set is made up of two main items:

1. the Nozzle Holder, which also doubles as the nozzle removal tool;
2. Six different sizes and shapes of nozzle, including a ribbon tip, square tip, triangle tip, a super fine 0.5mm nozzle, and thicker 1mm and 1.5mm nozzles

How does the foot pedal work?

Created specifically for more versatile 3Doodling, the pedal connects to the 3Doodler to give you the freedom to Doodle from various angles and for longer periods of time, without holding down the pen’s extrusion buttons.
The long cable coming from the Pedal connects to the control port on the 3Doodler as follows:
3doodler-pedal
Put your foot down, and Doodle on, and on, and on…

Distribution (1)

I’m a teacher and I want 3Doodlers in my classroom!

We’re in the process of setting up partnerships with various educational distributors throughout the world – drop us a line here and we’ll point you in the right direction!

Plastic (12)

Can I use 1.75mm plastic?

No, the 3Doodler can only be used with 3mm plastic strands.

Can I re-use or recycle 3Doodler plastic?

Used (extruded) 3Doodler plastic cannot be reinserted into the pen.

ABS plastic can be recycled. It is classified under recycling number 7 and is often turned into plastic lumber and other custom-made products.

The most ardently eco-friendly 3Doodlers may want to opt for PLA, which is biodegradable (and made from corn!), as their plastic of choice.

How does the pen work both PLA and ABS? They melt at different temperatures!

We have published a detailed comparison of ABS and PLA (both in general use and 3Doodler-specific use) here. For those who are new to plastics and want maximum flexibility with their 3Doodler we suggest starting with ABS and then experimenting with PLA.

Which plastic should I choose? ABS or PLA?

We have published a detailed comparison of ABS and PLA (both in general use and 3Doodler-specific use) here. For those who are new to plastics and want maximum flexibility with their 3Doodler we suggest starting with ABS and then experimenting with PLA later on.

Can the 3Doodler use conductive ABS plastic?

We haven’t had time to test conductive plastic yet, but another way of doing this would be to use conductive paint with your regular 3Doodles.

As we have mentioned elsewhere, 3Doodler should only be used with ABS or PLA plastic filament approved by us. Use of other materials not approved by us may result in damage to your pen or injury to you, and will unfortunately void your warranty.

How strong is the plastic once 3Doodled?

The flexibility and brittleness of your creation is really up to you as the creator. You can make pieces thicker by going back and forth and joining the strands, or you go very slow to make a thick strand that will be less flexible. This allows you to make stronger doodles that are able to act as supporting structures.

In the converse, you’ll create more brittle strands if you move the pen faster. The benefit of this is that thinner strands tend to be very flexible. If thinner, they are not easy to break, but they cannot support other objects.

So, in short, it’s up to you as a user to use technique and skill (which you’ll develop over time) to determine what you want from your 3Doodles.

Is the plastic hot when it comes out of the pen?

The plastic is warm but touchable when it emerges from the tip of the 3Doodler.

Does ABS shrink?

ABS does have some shrinkage post extrusion, but it is a fraction of a fraction of a percent, so you won’t even notice it.

Can I use other plastics instead of ABS or PLA?

We haven’t tested the 3Doodler for this, so we cannot recommend it. We’ll be testing other materials aside from ABS and PLA in due course, but strongly suggest sticking with those two for now. As an aside the warranty over the pen will also be limited to 3Doodler approved ABS and PLA strands.

Can I reuse the original strand of unused plastic?

Yes you may, but please cut the tip of the strand so that it has a clean edge. This will stop jamming and other issues.

The 3Doodler sometimes makes a slight crackling sound while extruding. Is this normal?

Yes. This is caused by moisture escaping from the plastic strands (that has been caught in the strand since fabrication). It isn’t worrisome!

How strong is the plastic once 3Doodled (extruded)?

The flexibility and strength of your creation is really up to you as the creator.

You can make pieces thicker by going back and forth over the same line, or by moving slowly so that the extrusion line is thicker. This allows you to make stronger doodles that are able to act as supporting structures.

In the converse, you’ll create thinner strands if you move the pen faster. Thinner strands tend to be more flexible, but don’t do well as support structures.

So, in short, experiment with technique, you’ll be surprised at how versatile the 3Doodler is!